Content Management Policy & Procedures
Millennium TGA Inc.
Last updated: 24th December 2024
1. Purpose
This policy outlines the standards and procedures for managing content within Millennium TGA Inc., ensuring compliance with legal, ethical, and operational requirements. It aims to safeguard users, protect against misuse, and maintain the integrity of the platform by addressing consent, age verification, content review, monitoring, and other critical aspects.
2. Scope
This policy applies to all employees and contractors involved in content creation, review, approval, monitoring, and distribution within Millennium TGA Inc. It excludes third-party uploads as they are not permitted on our platform.
3. Policy Details
3.1 Consent
- All content must be created or uploaded with explicit consent from all parties involved.
- Content creators must confirm their agreement to the platform's terms before submission.
3.2 Age and Identity Verification
- Age verification is confirmed by the submission of country or state-approved identification such as passport or driving license.
- No personal data is stored beyond what is necessary for verification purposes.
3.3 Content Review Process
- All content undergoes a structured review process involving:
- Initial submission by the creator.
- Review for compliance with internal guidelines ensuring all documentation is in place including Model Release forms and legal proof of age.
- Final approval by designated personnel before publication.
3.4 Uploading and Downloading
- Only authorized personnel may upload content to the platform.
- Content must adhere to established guidelines regarding compliance with laws.
3.5 Real-Time Platform Monitoring
- Our Complaints Procedure is linked from every page on our websites and details the methods used to handle complaints, which are always resolved within 7 days.
- All comments are monitored multiple times a day by authorized personnel and removed immediately if found to contravene our rules regarding offensive commenting.
3.6 Marketing Standards
- All marketing materials must comply with legal advertising standards and avoid targeting underage audiences.
3.7 Identifying Trafficking/Abuse
- A trained team handles reports of abuse and coordinates with law enforcement when necessary.
3.8 Illegal or Violating Content Management
- Immediate removal of illegal content upon detection.
- A clear reporting mechanism is available in our Complaints Procedure for users to flag inappropriate material.
4. Procedures
- Content Creation & Submission:
- Ensure all contributors have provided explicit consent before submission.
- Submit content through approved channels following internal guidelines.
- Age Verification:
- Verify user age by proof of age with country or state-approved identification such as passport or driving license.
- Deny access to individuals failing verification.
- Content Review:
- Pass content through human reviewers for sensitive areas like compliance checks.
- Real-Time Monitoring:
- Ensure regular checks of content and submissions via complaints procedure.
- Ensure all complaints are resolved within 7 days.
- Reporting Mechanism:
- Provide users with accessible options to report abuse or violations.
- Investigate reports within a defined timeframe of 7 days.
5. Definitions
- Consent: Explicit permission granted by individuals involved in creating or appearing in content.
- Age Verification: The process of confirming a user's age using approved technologies.
- Illegal Content: Any material that violates local or international laws.
6. Supporting Information
This policy aligns with regulations such as GDPR (Article 8), COPPA, and other applicable standards on age verification and online safety.